Click! to Better Sales
Discover practical ways to strengthen customer relationships and adapt your sales conversations for greater impact. This hands-on, engaging workshop equips sales professionals with actionable techniques to communicate more effectively, build trust, and achieve stronger sales results through realistic role-play and application exercises.
Taught in English
For in-house or public workshop
Delegate Fee
SGD 390.00 per delegate
(early bird at SGD 290 by 10 August '26)
Half Day Workshop & Venue
2:00 am to 5:00 pm
Holiday Inn Orchard City Centre Singapore
Public Workshop Schedule
9 September 2026
(half day face-to-face)
Synopsis
Click! Colours: A Tool to Connect with Customers, Quickly.
Designed for today’s sales environment, the workshop introduces the Click! Colours Discovery framework as a practical approach to enhancing emotional intelligence and customer engagement. Participants will learn to recognize differing communication and decision-making preferences, and to flex their approach accordingly. Through interactive activities and guided practice, attendees will develop the skills to foster meaningful connections, navigate diverse customer interactions, and translate stronger relationships into sustained sales success.
Learning Objectives
After this workshop, the participant will be able to:
Recognize Communication and Decision-Making Styles: Understand the distinct patterns highlighted by the Click! Colours framework and their influence on customer engagement.
Adapt Sales Conversations: Tailor your approach to align with customers’ preferences, emotional drivers, and decision-making processes.
Strengthen Communication: Develop techniques that promote clarity, rapport, and mutual understanding across a wide range of customer interactions.
Elevate Sales Results: Apply the principles of Click! Colours to enhance engagement, increase customer satisfaction, and improve sales performance.
Delivery Methodology
The workshop will be delivered through a blend of instructional methods including:
Interactive Lectures: Brief, engaging presentations to introduce concepts.
Group Discussions: Facilitated conversations to share experiences and perspectives.
Role-playing Exercises: Scenarios to practice and refine EQ strategies in a safe environment.
Reflection Sessions: Opportunities for individual contemplation on personal EQ journeys.
Action Planning: Guided development of personal action plans for applying learnings post-workshop.
Who should attend
This workshop is ideal for sales professional at all levels seeking to enhance their sales engagement and prospecting skills.
SAVE MY SEAT
Workshop Outline:
Total 6 modules (3 learning hours)
Why Personalities Matter (in sales)
Module 1 15 mins to Complete
· The Psychology of Sales
· Your Personality Impacts Your Selling
· Knowing what makes your Customers Tick
· Why use Click! Colours for Sales
Click! Power: Walking in the Colours of Life
Module 2 45mins to Complete
· We have all 4 Personas, but some Shine Brighter than Others
· Identify Your Natural and Comfortable Traits
· Subconscious Habits and Negative Perceptions Noticed by Others
· Your Growth Potential are your Uncomfortable Blind Spots
The Art of Persona Selling (Pre-sales)
Module 3 30 mins to Complete
· How different Click! Personas impact sales interactions
· Spot for Click! Cues and Clues
· Handling concerns & adapting sales approach to different personas
· Role-Play: How to engage different Click! Personas during Prospecting
Click! to Build Customer Relations (Post-sales)
Module 4 30 mins to Complete
· Strategies for quickly establishing rapport with Click! Colour
· Customising Solutions for Diverse Customers
· Case Study: How to Run a Click! Customer Meeting
Click! Application in Sales Team
Module 5 45 mins to Complete
· Harness Click! Diversity in your Sales Team
· Sharing experiences & reflective insights
· Practise Click! Colours in Sales Context
Reflection and Action Planning
Module 6 15 mins to Complete
· Review of Key Learnings
· Personal Development Plans
· Commitment to Application
Refreshment breaks
30 mins
• Afternoon refreshment break for 30 mins
Instructor: Dr. Daniel Tan
DBA, CFP®, AEPP®, IBFA, ACLP
Senior Trainer, Managing Director
Click! Colours Singapore
Daniel is a seasoned entrepreneur with a distinguished track record, including a successful tenure as a MAS-licensed Financial Adviser spanning three decades.
The founder of several ventures, notably the award-winning Let’s Go Tour Singapore Pte Ltd, he's consistently recognized by the Singapore Tourism Board for his contributions. Beyond business, Daniel's charisma shines in the performing arts, where he has acted in a myriad of commercials and MediaCorp productions.
An esteemed corporate trainer, Daniel imparts his expertise on subjects ranging from Sales Management and Customer Service to Personality Profiling and Financial Planning. His insights have been featured in prominent local publications, and he is a sought-after voice on radio, discussing financial matters.
An ardent believer in continual growth, he holds a Doctor of Business Adminstration (DBA). With Daniel's vast experience and dynamic presence, any stage he graces is bound to be illuminated.
